Sunday, November 8, 2009

EITHER Agility OR Agility!

Last week I wrote about making a dilemma or controversy out of something where both sides were right, and I have more to rant about this week.


Folks weighed in with their own strong opinions about the burning controversy. Someone even questioned why there would be text in an e-learning course at all. (Hmmm...)

But again I find myself asking, why the "either-or" here? Wouldn't the training you create be more agile if you made both available to your learners? Modern multimedia tools (in the case of GCPLearning, mostly Adobe Flash) give us the ability to be extremely flexible. We can very conveniently show and hide any feature and offer alternative means of access as a set of options in a multimedia course delivered online, so why in the world wouldn't we make BOTH forms of text presentation available to learners? ("make both available... make both available... make both available..." Repeating myself is sure sign of a passionate rant!)

We've been evolving our design along these lines ever since our self-proclaimed "3G Design Revolution" of 2002. Maybe we should have bragged about it more in the intervening seven years!

Here's our thinking on the topic. Adult learners come to training with a wide range of educational levels, life experiences, and reading and language abilities. They also bring the usual variety of learning styles to the table. So being able to choose the learning style - the form of access to information - that works best for them makes a big difference in their success.

In the e-learning courses we develop, we started calling it "user-controlled narration," though now I'm thinking perhaps we should call it "user-controlled access." In a nutshell, our learners can see and/or hear the course in whatever way works best for them.

Full text display is an option; the default is on-screen text synced with audio. This leaves more screen real estate - room in the frame - for instructive graphics and interactivity.

Similarly, since the learners can also control the audio narration, they can turn it up, turn it down, or turn it off to best suit their learning styles and personal preference.

These key features also make our courses accessible to sight- and hearing-impaired learners and those who don't have or want to use audio capabilities on their computers.

Built-in flexibility seems so basic, such a given to us, that we made "agile" part of our tagline and a big part of our e-learning entire vision. Agility is the cornerstone of our content, our delivery system, and our business model. It's beyond me why anyone gets so set on one way being right when the world demands us to be flexible.

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