But it was the best job because I *ALWAYS KNEW* I was well-treated, respected, and loved by my coworkers and employers. I appreciated this more with each job I had in college and then on to the steps along the way in my career. I've applied the management principles I learned by example there when I went on to supervise people, and I have even taught my own bosses a thing or two. Or - I have quickly left the few jobs where it was clear that the company was broken in its soul.
Maybe it's because I got these lessons at such a young age, but it all seems like it ought to be common knowledge to any company, common sense even, and I've always been flabbergasted to find that things I expected at work post-Kilgores weren't even on other people's radar. The key things I learned while up to my elbows in suds:
1) Every employee has ideas that could help the business. Employees are more than just the labor they provide.
1b) The employers have to make sure their employees know how valuable they and their ideas are. Show them; don't just tell them.
2) Every employee can, should, MUST be held accountable for doing their job.
3) Do everything with love. Love of life, love of self, love of your customers and co-workers.
4) Train early, train often; make learning a real part of every job description.
Do those four obvious things, and even peeling spuds, washing pots, and peeling grease off the hood vents with the Hotsy will be fun and rewarding.
Not bad for a nutshell business philosophy, eh?
How do you keep yourself and those you supervise accountable? How do you learn from the people you work with? How do you make learning part of every job? Join the conversation at the GCPLearning Facebook community!